Leveraging your talents to make up for the ones you don’t have

The other day I talked about how anyone takes up any skill and hone to an extent that it becomes second-nature to them. It’s quite possible and I would be an active case study should you ever need one. Though I’m pretty sure there are many around you right now! Communication is #33 among the […]

Big or small a service business’ only goal is to provide exceptional service

Staying at a sprawling apartment for like half the cost can be every traveler’s dream. But what if there’s no wi-fi or cellular network? For someone like me, it’s a major buzzkill. Imagine living in a blackhole, away from your family and loved ones. Unable to connect with them. Heck, unable to even place a […]

Transitions within teams

Should be seamless. But they almost never happen. Reason? Lack of a formal succession plan and overreliance on that one top performer for an extended period of time. And of course, the top performer almost always turns out to be an individual contributor who is super good with getting things done but lacks people skills. […]

Your goals shouldn’t be at the mercy of reality

Now, I don’t mean you can be unrealistic while setting goals (for yourself or your team). You shouldn’t, however, be fixated on the “reality of the situation” that you don’t even bother to stretch. And that’s precisely what I see most leaders, managers and team members do when times are tough or the company’s focus […]

Hey, how did you get here?

Grades 9 through 12 were tough. I was transferred to a new school that was much smaller than the one I spent my entire childhood in. Of course, this one was much better! The teachers were sweet, polite and quite empathic. The students, particularly my classmates, were pretty rough except a few good ones — […]

Go out of your comfort zone to appreciate what you have

It’s day 2 of a grueling kettlebell instructions certification workshop. My hands are sore. My left biceps most certainly has been detached from its place (I hope not, the physio will probably confirm it next week). My butt is on fire with all those hip-hinged movements (swing, cleans, and snatches). Think of this as a […]

You’ve got to change that damn script!

If you have an idea or a thought that’s worth share, believe it, people have already heard it. Even if you think you’re a special snowflake or you have unique talents nobody else in the company has or you’re selling a world-class product that’ll save your prospect millions of dollars! If that’s too difficult to […]